Marketing. Bertelsmann hopes to complete a deal to sell its call-centre business this autumn, CEO Thomas Rabe said, as he overhauls the German publishing group in the face of disruption from big US internet platforms. Rabe put the €1bn-revenue Arvato CRM on the block in January and, announcing improved half-year revenues on Thursday, said he expected to finalise a deal with an outright buyer for the business in October. But Bertelsmann plans to retain the unit’s French operations.
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Bertelsmann to sell Arvato call centre
